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Citigroup Global Markets Europe AG (“CGME”)
Hong Kong Listed Structured Product Website Disclaimer

This website (the “Hong Kong Website”) is maintained by Citigroup Global Markets Asia Limited and/or its affiliates (collectively the “Website Owner”). Access to the Hong Kong Website and documents and information published herein (the “Materials”), and their distribution, is subject to the following disclaimer.

Information/Access

This Hong Kong Website is only directed at and intended for residents of Hong Kong only. It may be illegal to download any information from the Hong Kong Website in other countries and the Website Owner disclaims all responsibility if you download any information from the Hong Kong Website in breach of any law of country in which you are residing. The Materials in this website must not be relied, or acted, upon by persons outside Hong Kong. By entering this Hong Kong Website, you confirm that you are a resident of Hong Kong and agree to be bound by the following disclaimer.

Persons accessing this Hong Kong Website or who may possess any information contained herein should inform themselves about, and observe and comply with, any applicable restrictions (including those set out herein) at their own cost and expense and without liability to the Website Owner. Reproduction, distribution, transmission, disclosure or publication of any information contained herein in any other places or to persons to whom such distribution, transmission, disclosure or publication is not permitted under the applicable laws or regulations of such places is strictly prohibited. In particular, information contained herein may not be taken or transmitted into the United States or distributed, directly or indirectly, in the United States or to any U.S. person (as defined in Regulation S under the U.S. Securities Act of 1933). In order to comply with the applicable laws and regulations, the contents of the Hong Kong Website are designed for residents of Hong Kong only and you should not access, browse and/or download any of the contents contained in the Hong Kong Website outside of Hong Kong.

No offer / advice / recommendation

The Materials contained in this Hong Kong Website are provided for information and discussion purposes only and do not constitute or form an (or any part of an) offer, invitation, solicitation, inducement, advice or recommendation, to acquire, dispose of, subscribe for or underwrite any structured products contained, referred to or mentioned in the Materials or this Hong Kong Website (the “Structured Products”). The Materials do not constitute any advice or any form of recommendation to purchase or sell the Structured Products or to conclude any transaction. Nothing contained herein shall form the basis of any contract or commitment whatsoever. Neither this Hong Kong Website nor the Materials shall be construed as an advertisement, inducement or representation of any kind or form whatsoever.

The Materials have been prepared for the intended recipients in general only and do not take into account the particular needs of any specific recipient.

No verification

The Materials are based on information obtained from public sources which are considered by the Website Owner to be reliable. However, the Website Owner has not verified the Materials, and such Materials may be incomplete or inaccurate. Opinions, estimates and other information contained in the Materials may be changed or withdrawn without notice. The Website Owner is not under any obligation to update or supplement the Materials. None of the Website Owner and/or its associates and connected persons, respective directors, senior officers and/or employees (including persons involved in the preparation or issuance of the Materials on this Hong Kong Website) (collectively, "Citigroup") or any information provider makes any representation or warranty, express or implied, of any kind as to the truth, accuracy, completeness, adequacy or reasonableness of the Materials or as to the fitness of any such Materials for any purpose. The Materials contained in this Hong Kong Website are published for reference only and shall not to be relied or acted upon as authoritative, without either the recipient's own independent verification or exercise of independent judgment.

Any indicative pricing levels, disclosure materials, valuations and other analysis published on the Hong Kong Website have been prepared on assumptions and parameters that reflect our good faith determinations. The assumptions and parameters used are not the only ones which could have reasonably been selected, and accordingly, no guarantee is given in respect of the accuracy, reasonableness or completeness of such quotations, disclosure or analysis. No representation or warranty is made that any indicative return or performance will be achieved in the future. Such information does not constitute investment advice by the Website Owner and are for information purposes only.

Risks factors for Structured Products

The Structured Products are non-collateralised product. If the Issuer becomes insolvent or defaults, you may not recover part or all of the amount due.If you invest in the Structured Products, you are relying on the creditworthiness of the Issuer. The price of the Structured Products may fall in value as rapidly as it may rise and investors may sustain a total loss of their investment. It is not possible to predict whether the secondary market for the Structured Products will be liquid or illiquid. Citigroup Global Markets Asia Limited may be the only liquidity provider for the Structured Products. Any opinions, forecasts or estimates herein constitute a judgment as of the date the information is published, and there is no assurance that future results or events will be consistent with any such opinions, forecasts or estimates. You are cautioned that actual results may differ materially from those set forth in any forward-looking statements. Past performance is also not indicative of future results.

Callable bull/bear contracts (“CBBCs”) have a mandatory call feature. Subject to the terms and conditions of CBBCs as set out in the Base Listing Document (including any addendum thereto), CBBCs will be automatically terminated when the spot price / spot level of the underlying asset reaches the call price / call level during the observation period, in which case, you will not receive any cash payment (for category N CBBCs) or may receive a cash payment called the residual value (for category R CBBCs).

Prospective investors should therefore ensure that they understand the nature and risks of the Structured Products and should, where applicable, consult their own legal, tax, accounting, financial and other professional advisers to ensure that any decision to invest in the Structured Products is suitable with regard to such investor’s specific circumstances and financial position. Citigroup assumes no fiduciary responsibility or liability for any consequences, financial or otherwise, arising from the subscription or purchase of the Structured Products.

In respect of each issue of the Structured Products, you should carefully review and understand the terms and conditions of the Structured Products, together with the financial and other information of the Issuer, as set out in the Base Listing Document (including any addendum thereto), and the relevant Supplemental Listing Document. These documents may be obtained from the office of the Sponsor, Citigroup Global Markets Asia Limited, at 50th Floor, Champion Tower, Three Garden Road, Central, Hong Kong.

Members of Citigroup may take proprietary positions and may have long or short positions or other interests in the Structured Products and may purchase and/or sell the Structured Products at any time in the open market or otherwise, in each case whether as principal, agent or as market maker. Citigroup is or may also be involved in other financial, investment and professional activities which may on occasion give rise to interests or a conflict of interests in respect of the securities which are the subject of this Hong Kong Website.

No liability

Citigroup does not accept any liability whatsoever (in negligence or otherwise) for any loss howsoever arising from any use of this Hong Kong Website or its contents or otherwise arising in connection therewith. Without prejudice to the generality of the foregoing, none of the members of Citigroup or any information provider will be liable to anyone for any interruption, inaccuracy, error or omission, regardless of cause, in the information on the Hong Kong Website or for any kind of damages arising in connection therewith. Further, communications over the internet and by email are not secure and there is a risk that information may be intercepted, lost or destroyed. Citigroup does not accept any liability for any such occurrence and do not warrant that any communication or attachments or this Hong Kong Website will be free from viruses, worms or other harmful components.

Privacy

Any personal information supplied by you through this Hong Kong Website will be kept strictly confidential and, save as expressly provided, will only be used in ways which you have consented to. By accessing this Hong Kong Website, you are deemed to consent to the Website Owner’s use of information collected from you for marketing, planning, product development and research purposes. Please read the privacy policy statement for this Hong Kong Website www.citifirst.com.hk to understand how your personal information will be treated when you use this site.

Copyright and trademarks

Except where expressly stated, copyright in the information contained in this Hong Kong Website is owned by or licensed to the Website Owner. The information may not otherwise be reproduced and must not be distributed or transmitted to any other person or incorporated in any way into another site, document or other material. The use of any trademarks and logos displayed on this site is strictly prohibited unless written permission for such use is obtained from the Website Owner and/or, where relevant, such third party, which may own the trademarks and logos.

Hyperlinks

This Hong Kong Website may contain links to other web sites operated by entities which do not belong to Citigroup. These links have been provided solely for you to obtain further information about other relevant products and entities in the market. Members of Citigroup have no control over the information on these sites or the products or services on them, and therefore make no representations and accepts no responsibility regarding their contents. Inclusion of a link to a third party site should not be construed as an endorsement of such third party site by the Website Owner or that party's endorsement of this Hong Kong Website. You are advised to make your own enquiries in relation to third parties described or linked on this Hong Kong Website. Please note that you will be subject to the terms of use of the other sites that you visit.

Amendments and severability

The Website Owner reserves the right to change the Hong Kong Website in whole or in part at any time and to restrict, interrupt or terminate its service. The Website Owner also reserves the right to modify or amend these terms and conditions at any time. If any provision hereunder (or a part thereof) is or becomes illegal, invalid or unenforceable in any respect under any applicable law, the validity, legality and enforceability of the remaining provisions shall not in any way be impaired or affected.

Governing law and jurisdiction

These terms and conditions are exclusively governed by and shall be construed in accordance with the laws of Hong Kong. Each user is subject to the exclusive jurisdiction of the courts of Hong Kong in respect of any disputes arising hereunder.

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Privacy Policy Statement
  • Citigroup Global Markets Asia Limited and/or its affiliates (each a "Citi Entity" and collectively, the “Group”) may collect your personal data in connection with the purposes and services set out below from time to time.
  • Failure to supply such personal data may result in the Group being unable to carry out those purposes or provide its services to you.
  • It is the corporate policy of the Group to respect and safeguard the privacy of an individual’s personal data. Compliance with the Personal Data (Privacy) Ordinance (Cap. 486, Laws of Hong Kong) (the “Ordinance”) is not only the responsibility of the management but also the direct responsibility of every employee of each Citi Entity.
  • This policy statement stipulates our personal data privacy policy in respect of the operation of www.citifirst.com.hk (the “Hong Kong Website”) and various marketing activities by the Group via, including without limitation, the Hong Kong Website, online social media platforms, newsletter, SMS, email, telephone, offline seminars and media advertisements (the “Marketing Campaigns”).
  • Nothing in this policy statement shall limit the rights of any visitor to the Hong Kong Website and any individual of whom personal data is collected in the Marketing Campaigns (“Data Subject”) under the Ordinance.
  • For the purpose of this policy statement, words denoting one gender only shall include the other gender.

    • Purposes of Data Use

  • Subject to paragraph 10 in respect of direct marketing, personal data collected from a Data Subject (including the name, contact details and digital footprints (such as cookies) thereof) may be used by a Citi Entity (or any person who has obtained such data from the relevant Citi Entity in accordance with this policy statement) for the following purposes:
    • 7.1. administering the Hong Kong Website;
    • 7.2. statistical analysis;
    • 7.3. marketing services, products and other subjects in respect of which a Citi Entity may or may not be remunerated (please see further details in paragraph 10 below);
    • 7.4. carrying out prize draws, games and competitions, and delivering rewards;
    • 7.5. organizing and delivering seminars and other events hosted by the Group;
    • 7.6. complying with any legal or regulatory obligations, requirements or arrangements applicable to the relevant Citi Entity or its group companies, including but not limited to:
      • 7.6.1. any law binding or applying to it within or outside the Hong Kong Special Administrative Region of the People’s Republic of China (“Hong Kong”) existing currently and/or in the future (e.g. the Inland Revenue Ordinance (Cap. 112, Laws of Hong Kong) and its provisions including those concerning automatic exchange of financial account information or the Foreign Account Tax Compliance Act (FATCA) of the United States);
      • 7.6.2. any guidelines or guidance given or issued by any legal, regulatory, governmental, tax, law enforcement or other authorities, or self-regulatory or industry bodies or associations of financial services providers within or outside Hong Kong existing currently and/or in the future (e.g. guidelines or guidance given or issued by the Inland Revenue Department including those concerning automatic exchange of financial account information or any guideline or guidance concerning the Foreign Account Tax Compliance Act (FATCA) of the United States); and
      • 7.6.3. any present or future contractual or other commitment with local or foreign legal, regulatory, governmental, tax, law enforcement or other authorities, or self-regulatory or industry bodies or associations of financial services providers that is assumed by or imposed on the relevant Citi Entity or its group company by reason of its financial, commercial, business or other interests or activities in or related to the jurisdiction of the relevant local or foreign legal, regulatory, governmental, tax, law enforcement or other authority, or self-regulatory or industry bodies or associations;
    • 7.7. complying with any obligations, requirements, policies, procedures, measures or arrangements for sharing data and information within the group of the relevant Citi Entity and/or any other use of data and information in accordance with any group-wide programmes for compliance with sanctions or prevention or detection of money laundering, terrorist financing or other unlawful activities; and
    • 7.8. other purpose(s) relating to any of the above.

    • Permitted Disclosure of Data

  • Personal data held by a Citi Entity relating to a Data Subject will be kept confidential but it may provide such information to the following parties for the purposes permitted under this policy statement:
    • 8.1. any agent, contractor or third-party service provider who provides administrative, telecommunications, computer or other services to it in connection with the operation of its business;
    • 8.2. any other person or entity under a duty of confidentiality to it, including its group company which has undertaken to keep such information confidential;
    • 8.3. any person or entity to whom the relevant Citi Entity or its group company is under an obligation or otherwise required to make disclosure under the requirements of any law binding on or applying to the relevant Citi Entity or its group company, or any disclosure under and for the purposes of any guidelines or guidance given or issued by any legal, regulatory, governmental, tax, law enforcement or other authorities, or self-regulatory or industry bodies or associations of financial services providers with which the relevant Citi Entity or its group company is expected to comply, or any disclosure pursuant to any contractual or other commitment of the relevant Citi Entity or its group company with local or foreign legal, regulatory, governmental, tax, law enforcement or other authorities, or self-regulatory or industry bodies or associations of financial services providers, all of which may be within or outside Hong Kong and may be existing currently and/or in the future;
    • 8.4. any members and/or group companies of a Citi Entity;
    • 8.5. co-branding partners of a Citi Entity and/or any other members and/or group companies of a Citi Entity (the names of such co-branding partners can be found in the application form(s) for the relevant services and products, as the case may be);
    • 8.6. third-party financial institutions, insurers, credit card companies, securities and investment services providers;
    • 8.7. third-party reward, loyalty, co-branding and privileges programmes or other related services and/or products providers; and
    • 8.8. charitable or non-profit making organisations.
  • Personal data of a Data Subject may be processed, kept and transferred or disclosed in and to a jurisdiction outside Hong Kong, in accordance with the local practices and laws, rules and regulations (including any governmental acts and orders) in that jurisdiction.

    • Use of Data for Direct Marketing

  • Subject to a Data Subject’s consent (which includes an indication of no objection), the Group may use such Data Subject’s data for direct marketing. In this connection, please note that:
    • 10.1. the name, contact details and digital footprints (including cookies) of the Data Subject held by a Citi Entity from time to time may be used by any Citi Entity or group company in direct marketing;
    • 10.2. the following classes of services, products and subjects may be marketed:
      • 10.2.1. financial and related services and products (including structured products);
      • 10.2.2. services and products offered by a Citi Entity's co-branding partners (the names of such co-branding partners can be found in the application form(s) for the relevant services and products, as the case may be);
      • 10.2.3. events hosted by the Group including but not limited to seminars, workshops, prize draws, games and competitions;
      • 10.2.4. reward, loyalty, co-branding or privileges programmes and related services and products; and
      • 10.2.5. donations and contributions for charitable and/or non-profit making purposes;
    • 10.3. the above services, products and subjects may be provided or (in case of donations and contributions) solicited by a Citi Entity and/or:
      • 10.3.1. any other members and/or group companies of a Citi Entity;
      • 10.3.2. co-branding partners of a Citi Entity and/or any other members and/or group companies of a Citi Entity (the names of such co-branding partners can be found in the application form(s) for the relevant services and products, as the case may be);
      • 10.3.3. third-party financial institutions, insurers, credit card companies, securities and investment services providers;
      • 10.3.4. third party reward, loyalty, co-branding or privileges programme providers or merchants; and
      • 10.3.5. charitable or non-profit making organisations;
    • 10.4. a Citi Entity may provide the data described in paragraph 10.1 to any of the persons described in paragraph 10.3 for their use in marketing the services, products and subjects, and the relevant Citi Entity requires the Data Subject’s written consent (which includes an indication of no objection) for that purpose; and
    • 10.5. a Citi Entity may receive money or other property in return for providing the data to other persons in paragraph 10.4 and, when requesting the Data Subject’s consent or no objection, the Group will inform the Data Subject if it will receive any money or other property in return for providing the data to other persons.
  • Should a Data Subject wish to withdraw his consent, such Data Subject may exercise his opt-out right by notifying the Group in accordance with paragraph 14 below.

    • Data Access

  • Under the Ordinance, a Data Subject has the right to, by notifying the Group in accordance with paragraph 14 below:
    • 12.1. check whether the Group holds data about him and access to such data;
    • 12.2. require the Group to correct any data relating to him which is inaccurate; and
    • 12.3. ascertain the Group’s policies and practices in relation to data and to be informed of the kind of personal data held by the Group.
  • In accordance with the provisions of the Ordinance, a Citi Entity has the right to charge a reasonable fee for the processing of any data access request.

    • Contact Information

  • Requests by a Data Subject to the Group under this policy statement (for example, for (i) access to data, (ii) correction of data, (iii) information regarding policies and practices and kinds of data held, (iv) withdrawing his consent to use of data in direct marketing or (v) ceasing to receive any promotional materials from the Group) are to be addressed as follows:
    Citigroup Global Markets Asia Limited
    Attention﹕ The Data Protection Officer
    Address: 50/F, Champion Tower, Three Garden Road, Central, Hong Kong

    • Security of Personal Data

  • The Group undertakes to make its best efforts to protect the quality and integrity of personal data held by it. The Group intends to take all practicable steps to ensure that personal data held by it are protected against unauthorized or accidental access, processing, erasure or other unauthorized usage. However, the Group cannot ensure the security and confidentiality of internet communications. All information transmitted via the internet is at a Data Subject’s own risk.

    • Retention of Personal Data

  • All practical steps will be taken to ensure that personal data will not be kept longer than necessary and that the Group will comply with all statutory and regulatory requirements in the Hong Kong and any other applicable jurisdictions concerning the retention of personally identifiable information.

    • Use of Cookies

  • When visits are made to the Hong Kong Website, cookies may be installed automatically and retained temporarily in a Data Subject’s memory or on his hard disk. Cookies will record information about a Data Subject’ use of the Hong Kong Website. Each Data Subject is hereby deemed to acknowledge that he has been informed of this practice and authorize the Group to use any information collected through such use of cookies in connection with the purposes set out herein.
  • A Data Subject may deactivate the cookies by changing the settings on his web browser. But if a Data Subject blocks all cookies, including strictly necessary cookies, he may find that certain features on the Hong Kong Website will not work properly.

    • Links to Other Websites

  • The Hong Kong Website may contain hypertext links to other websites that are not controlled by the Group. The Group shall not have any liability for the privacy practices or the contents of such websites.

Last updated in January 2022

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Home › Privacy Policy Statement

Privacy Policy Statement

  • Citigroup Global Markets Asia Limited and/or its affiliates (each a "Citi Entity" and collectively, the “Group”) may collect your personal data in connection with the purposes and services set out below from time to time.
  • Failure to supply such personal data may result in the Group being unable to carry out those purposes or provide its services to you.
  • It is the corporate policy of the Group to respect and safeguard the privacy of an individual’s personal data. Compliance with the Personal Data (Privacy) Ordinance (Cap. 486, Laws of Hong Kong) (the “Ordinance”) is not only the responsibility of the management but also the direct responsibility of every employee of each Citi Entity.
  • This policy statement stipulates our personal data privacy policy in respect of the operation of www.citifirst.com.hk (the “Hong Kong Website”) and various marketing activities by the Group via, including without limitation, the Hong Kong Website, online social media platforms, newsletter, SMS, email, telephone, offline seminars and media advertisements (the “Marketing Campaigns”).
  • Nothing in this policy statement shall limit the rights of any visitor to the Hong Kong Website and any individual of whom personal data is collected in the Marketing Campaigns (“Data Subject”) under the Ordinance.
  • For the purpose of this policy statement, words denoting one gender only shall include the other gender.

    • Purposes of Data Use

  • Subject to paragraph 10 in respect of direct marketing, personal data collected from a Data Subject (including the name, contact details and digital footprints (such as cookies) thereof) may be used by a Citi Entity (or any person who has obtained such data from the relevant Citi Entity in accordance with this policy statement) for the following purposes:
    • 7.1. administering the Hong Kong Website;
    • 7.2. statistical analysis;
    • 7.3. marketing services, products and other subjects in respect of which a Citi Entity may or may not be remunerated (please see further details in paragraph 10 below);
    • 7.4. carrying out prize draws, games and competitions, and delivering rewards;
    • 7.5. organizing and delivering seminars and other events hosted by the Group;
    • 7.6. complying with any legal or regulatory obligations, requirements or arrangements applicable to the relevant Citi Entity or its group companies, including but not limited to:
      • 7.6.1. any law binding or applying to it within or outside the Hong Kong Special Administrative Region of the People’s Republic of China (“Hong Kong”) existing currently and/or in the future (e.g. the Inland Revenue Ordinance (Cap. 112, Laws of Hong Kong) and its provisions including those concerning automatic exchange of financial account information or the Foreign Account Tax Compliance Act (FATCA) of the United States);
      • 7.6.2. any guidelines or guidance given or issued by any legal, regulatory, governmental, tax, law enforcement or other authorities, or self-regulatory or industry bodies or associations of financial services providers within or outside Hong Kong existing currently and/or in the future (e.g. guidelines or guidance given or issued by the Inland Revenue Department including those concerning automatic exchange of financial account information or any guideline or guidance concerning the Foreign Account Tax Compliance Act (FATCA) of the United States); and
      • 7.6.3. any present or future contractual or other commitment with local or foreign legal, regulatory, governmental, tax, law enforcement or other authorities, or self-regulatory or industry bodies or associations of financial services providers that is assumed by or imposed on the relevant Citi Entity or its group company by reason of its financial, commercial, business or other interests or activities in or related to the jurisdiction of the relevant local or foreign legal, regulatory, governmental, tax, law enforcement or other authority, or self-regulatory or industry bodies or associations;
    • 7.7. complying with any obligations, requirements, policies, procedures, measures or arrangements for sharing data and information within the group of the relevant Citi Entity and/or any other use of data and information in accordance with any group-wide programmes for compliance with sanctions or prevention or detection of money laundering, terrorist financing or other unlawful activities; and
    • 7.8. other purpose(s) relating to any of the above.

    • Permitted Disclosure of Data

  • Personal data held by a Citi Entity relating to a Data Subject will be kept confidential but it may provide such information to the following parties for the purposes permitted under this policy statement:
    • 8.1. any agent, contractor or third-party service provider who provides administrative, telecommunications, computer or other services to it in connection with the operation of its business;
    • 8.2. any other person or entity under a duty of confidentiality to it, including its group company which has undertaken to keep such information confidential;
    • 8.3. any person or entity to whom the relevant Citi Entity or its group company is under an obligation or otherwise required to make disclosure under the requirements of any law binding on or applying to the relevant Citi Entity or its group company, or any disclosure under and for the purposes of any guidelines or guidance given or issued by any legal, regulatory, governmental, tax, law enforcement or other authorities, or self-regulatory or industry bodies or associations of financial services providers with which the relevant Citi Entity or its group company is expected to comply, or any disclosure pursuant to any contractual or other commitment of the relevant Citi Entity or its group company with local or foreign legal, regulatory, governmental, tax, law enforcement or other authorities, or self-regulatory or industry bodies or associations of financial services providers, all of which may be within or outside Hong Kong and may be existing currently and/or in the future;
    • 8.4. any members and/or group companies of a Citi Entity;
    • 8.5. co-branding partners of a Citi Entity and/or any other members and/or group companies of a Citi Entity (the names of such co-branding partners can be found in the application form(s) for the relevant services and products, as the case may be);
    • 8.6. third-party financial institutions, insurers, credit card companies, securities and investment services providers;
    • 8.7. third-party reward, loyalty, co-branding and privileges programmes or other related services and/or products providers; and
    • 8.8. charitable or non-profit making organisations.
  • Personal data of a Data Subject may be processed, kept and transferred or disclosed in and to a jurisdiction outside Hong Kong, in accordance with the local practices and laws, rules and regulations (including any governmental acts and orders) in that jurisdiction.

    • Use of Data for Direct Marketing

  • Subject to a Data Subject’s consent (which includes an indication of no objection), the Group may use such Data Subject’s data for direct marketing. In this connection, please note that:
    • 10.1. the name, contact details and digital footprints (including cookies) of the Data Subject held by a Citi Entity from time to time may be used by any Citi Entity or group company in direct marketing;
    • 10.2. the following classes of services, products and subjects may be marketed:
      • 10.2.1. financial and related services and products (including structured products);
      • 10.2.2. services and products offered by a Citi Entity's co-branding partners (the names of such co-branding partners can be found in the application form(s) for the relevant services and products, as the case may be);
      • 10.2.3. events hosted by the Group including but not limited to seminars, workshops, prize draws, games and competitions;
      • 10.2.4. reward, loyalty, co-branding or privileges programmes and related services and products; and
      • 10.2.5. donations and contributions for charitable and/or non-profit making purposes;
    • 10.3. the above services, products and subjects may be provided or (in case of donations and contributions) solicited by a Citi Entity and/or:
      • 10.3.1. any other members and/or group companies of a Citi Entity;
      • 10.3.2. co-branding partners of a Citi Entity and/or any other members and/or group companies of a Citi Entity (the names of such co-branding partners can be found in the application form(s) for the relevant services and products, as the case may be);
      • 10.3.3. third-party financial institutions, insurers, credit card companies, securities and investment services providers;
      • 10.3.4. third party reward, loyalty, co-branding or privileges programme providers or merchants; and
      • 10.3.5. charitable or non-profit making organisations;
    • 10.4. a Citi Entity may provide the data described in paragraph 10.1 to any of the persons described in paragraph 10.3 for their use in marketing the services, products and subjects, and the relevant Citi Entity requires the Data Subject’s written consent (which includes an indication of no objection) for that purpose; and
    • 10.5. a Citi Entity may receive money or other property in return for providing the data to other persons in paragraph 10.4 and, when requesting the Data Subject’s consent or no objection, the Group will inform the Data Subject if it will receive any money or other property in return for providing the data to other persons.
  • Should a Data Subject wish to withdraw his consent, such Data Subject may exercise his opt-out right by notifying the Group in accordance with paragraph 14 below.

    • Data Access

  • Under the Ordinance, a Data Subject has the right to, by notifying the Group in accordance with paragraph 14 below:
    • 12.1. check whether the Group holds data about him and access to such data;
    • 12.2. require the Group to correct any data relating to him which is inaccurate; and
    • 12.3. ascertain the Group’s policies and practices in relation to data and to be informed of the kind of personal data held by the Group.
  • In accordance with the provisions of the Ordinance, a Citi Entity has the right to charge a reasonable fee for the processing of any data access request.

    • Contact Information

  • Requests by a Data Subject to the Group under this policy statement (for example, for (i) access to data, (ii) correction of data, (iii) information regarding policies and practices and kinds of data held, (iv) withdrawing his consent to use of data in direct marketing or (v) ceasing to receive any promotional materials from the Group) are to be addressed as follows:
    Citigroup Global Markets Asia Limited
    Attention﹕ The Data Protection Officer
    Address: 50/F, Champion Tower, Three Garden Road, Central, Hong Kong

    • Security of Personal Data

  • The Group undertakes to make its best efforts to protect the quality and integrity of personal data held by it. The Group intends to take all practicable steps to ensure that personal data held by it are protected against unauthorized or accidental access, processing, erasure or other unauthorized usage. However, the Group cannot ensure the security and confidentiality of internet communications. All information transmitted via the internet is at a Data Subject’s own risk.

    • Retention of Personal Data

  • All practical steps will be taken to ensure that personal data will not be kept longer than necessary and that the Group will comply with all statutory and regulatory requirements in the Hong Kong and any other applicable jurisdictions concerning the retention of personally identifiable information.

    • Use of Cookies

  • When visits are made to the Hong Kong Website, cookies may be installed automatically and retained temporarily in a Data Subject’s memory or on his hard disk. Cookies will record information about a Data Subject’ use of the Hong Kong Website. Each Data Subject is hereby deemed to acknowledge that he has been informed of this practice and authorize the Group to use any information collected through such use of cookies in connection with the purposes set out herein.
  • A Data Subject may deactivate the cookies by changing the settings on his web browser. But if a Data Subject blocks all cookies, including strictly necessary cookies, he may find that certain features on the Hong Kong Website will not work properly.

    • Links to Other Websites

  • The Hong Kong Website may contain hypertext links to other websites that are not controlled by the Group. The Group shall not have any liability for the privacy practices or the contents of such websites.

Last updated in January 2022

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